Terms & Conditions

1. Company information

www.18andeast.com is a site operated by Harveen Gill Associates. We are registered in England and Wales under company number 5660996 and with our registered office at HJP Ltd, Audley House, Northbridge Road, Berkhampsted, HP4 1EH Our VAT number is 872953876.

2. Registration

You warrant that:
The Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and You will notify us immediately of any changes to the Personal Information by contacting us. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

3. Data Protection

The information you provide us with is safe and secure. The information you provide us will be held by 18 AND EAST Ltd and not by any third parties.

The information you provide on this site may be held and used by us for any of the following purposes:

a) Processing your orders
b) Account administration
c) Dealing with Enquiries and complaints
d) Crime and fraud prevention
e) Marketing our products and services via Email information – we won't bombard you with information!

In addition, we may use information about you provided by credit reference agencies to help us make credit decisions and to prevent fraud.

4. Ordering and Payments

You can pay with any major debit card, Mastercard or Visa credit card. Please make sure your email address is correct and your mailbox is working properly, as all order confirmations are sent to that email address.

Any contracts or agreements formed between you and us by means of this web site shall be governed and construed according to English law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the English courts.

All products available on this site are subject to availability. We will always try our best to alert you when items are going out of stock.

After placing an order with 18 AND EAST, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. All orders are subject to payment and stock availability. We will confirm your order once your items have been dispatched.

5. Products on the site

Any photography, descriptions or advertising we issue, and any descriptions or illustrations contained on our website are published solely to provide you with an approximate idea of the Products they describe. If you feel that our product descriptions and images are misleading in anyway do get in contact with us and we will do our best to rectify this.

We reserve the right to make any changes in the specification of the products which are required to conform with any applicable statutory or EC requirements or, which do not materially affect their quality or performance.

18 AND EAST Vintage:

Our gorgeous vintage items are uploaded onto the site with as much information for you as possible. Our clothes are handpicked and cleaned to ensure that the item reaches you in a fantastic ready to wear condition. However, please keep in mind that due to the nature of vintage clothing, there may occasionally be small imperfections in the goods. We inspect, photograph items and document item condition before shipping. We will do our best to alert you of all imperfections!